BTFA Online Course Terms and Conditions

These Terms and Conditions apply to the online courses provided by Duxinaroe Ltd. (Company number 08911653, of 4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ UK).  Please read these Terms and Conditions carefully before purchasing the BTFA Online Course and print off a copy for your records. Contact us ([email protected]) if you have any questions.  By ordering an Online Course, you agree to be bound by these Terms and Conditions.


1. Definitions

“Agreement”: means the contract you have entered into by purchasing the BTFA Online Course to which these terms and conditions apply. 

 ‘’Course materials’’ means the videos, branched scenarios and reading materials provided in the online course.

‘’We’’ means Duxinaroe Ltd.

 ‘’You’’ or ‘’Student’’ means the individual who is enrolled in the course providing his/her legal name and email.

 ‘’The website’’ means our website:

 ‘’Course Schedule’’ means the document presented on the course landing page, when you select the course you want to enrol in, at ,  under the section ‘Schedule Details’. 

 ‘’Course start date’’ means the date the course material becomes accessible to you. This date is indicated in the ‘’Course Schedule’’ as the opening date of ‘’Week 1’’.  


2. Payment and Registration

2.1.  To purchase an Online Course, you must provide the required information (your Email address, First name, and Last name.) It is your responsibility to ensure that all information provided is complete and accurate. 

2.2.  By clicking on the “I agree to the Terms of Usage and Privacy policy’’ button, you agree to be bound by these Terms and Conditions and the Privacy Policy.

2.3. When you complete the purchase, you should receive a receipt by email. You must check the details on the order confirmation email when you receive it.  If there are any errors, please contact us immediately at [email protected].

2.4. After the purchase, you can access the course you are enrolled in. The course will commence on the date indicated in the ‘Course Schedule’ document presented on the course landing page, under the section ‘Schedule Details’. The course content will be delivered according to this schedule.

2.5. All amounts are payable in Pounds Sterling.  The cost of currency conversions and other charges incurred during your purchasing process will be borne by you. 

2.6. It is your responsibility to ensure that the information you provide for the payment is true, accurate and complete. Duxinaroe Ltd Is not responsible for any damage or loss that may occur due to false or inaccurate information.

2.7. When you purchase the course, you accept the course fee indicated at the time of the purchase. Course fees may change based on many factors and Duxinaroe Ltd. reserves the right to change both the course content and the course fee at any time at its sole discretion. You will not be asked for additional fees after you purchase the course.


3. Refunds

The BTFA Online Course comes with a 12-day money-back guarantee. You have the right to cancel your contract by sending your cancellation request to [email protected] within 12 days following the course start date. Your cancellation request should include the information about the course you purchased, and the name and email address you used during purchasing.  If the course is purchased by your employer or sponsor, they should issue the cancellation request. Your payment for the course will be 100% refunded if you cancel your contract according to these terms. Should this 12-day period have expired we, Duxinaroe Ltd. have no obligation to return any monies paid for the course.


4. Course requirements

4.1. Language requirements: English is used for instructions, administration, communication, community discussions and support. Closed captions on videos may become available in different languages in the future, but the primary language of the course is English.

4.2. Basic knowledge: You should have a valid email account and be familiar with using a computer and the internet, and reading PDF, Microsoft PowerPoint and Word files.

4.3. Supported browsers:  You can access the course content using Chrome, Firefox, Safari and Microsoft Edge on your desktop computer. On mobile phones, you can use İOS Safari, Chrome and Samsung Internet browsers to access the course content. Currently, the Learning Management System we use doesn’t support Internet Explorer. We cannot guarantee that the course is accessible by all types of mobile devices, including tablets or smartphones as they may be incompatible with our LMS platform. We have minimized the sizes of the video lessons in the course and optimized them for the best streaming performance, however, slow internet connections may cause streaming problems.

4.4. Communications from Duxinaroe Ltd: We may communicate with you regarding reminders, due payments, and similar subjects and you consent to receiving such communications.


5. Course Content and duration

5.1. Course content: General information about the course description is given at Duxinaroe Ltd.’s website: You are responsible for evaluating the relevance and appropriateness of this information to your expectations and needs before you decide to purchase the BTFA online course. Duxinaroe Ltd. Does not guarantee that purchasing and completing the BTFA Course will provide you with a qualification, an opportunity or any particular result. 

Duxinaroe Ltd. is not responsible if you fail to meet the Online Course requirements and you should ensure that you allocate sufficient time to allow you to successfully complete the Online Course.  

5.2. Content updates: Duxinaroe Ltd continuously improves the BTFA course and reserves the right to update, change, add or delete any part of the course content without notice.

5.3. Course enrolment period: The BTFA Course is delivered to cohorts of students and each cohort starts at the commencement date (indicated in item 2.4. above). The BTFA course material is drip-fed, by opening one chapter every week after the commencement date. Enrolled students can watch the video lessons, complete the branched scenarios, and do the assignments provided in the course lessons. The cohort schedule ends five weeks after the cohort commencement date and students can access the course for 7 weeks after the cohort commencement date. You will not be able to access the course at the end of this period.

5.4. Downloadable material: You can download any material in the course during your enrolment period, except the video lessons. Copying, downloading, or reproducing the video clips of the course by any means is strictly forbidden.

5.5. Certificates: A digital certificate of completion will be issued to the legal name that you provided during the registration process. We grant this certificate if you successfully complete all course requirements within your enrolment period (7 weeks). No certificates will be issued by Duxinaroe Ltd. after the enrolment period of 7 weeks ends.


6. Student Conduct

When you accept these terms and conditions during the purchasing process, you will be granted a limited personal licence to access the course material. This license is exclusive to you. By accepting these terms, you agree that:

6.1. You are responsible for keeping your profile on our website private. You shall not share your email address and password with any other person, or let any other person participate in the course using your login information. In case unauthorised persons participate in the course on your behalf, you will be responsible for the actions they take in the course, including interactive lessons and discussions in community spaces.

6.2. You shall notify us ([email protected]) immediately if you notice any unauthorised use of your username and password.

6.3. We will support you in case you forget your password or username.

6.4. You can download and use the articles, notes and course slides provided as PDF documents for private and professional purposes. However, you shall not share these materials by print or electronic means (on a web server, a website or email) with others. Distribution of these materials is prohibited. These materials are only for your personal use and they cannot be used for any commercial purpose.

6.5. Videos in the BTFA course are protected by copyrights and/or other proprietary rights that belong to Duxinaroe. Ltd. You shall not copy, reproduce, display, post, modify duplicate, sublicense, rent, resell, or donate any part of these videos. 

6.6. You are responsible for the appropriateness of your communications while interacting with other people in the community discussions, office hours, webinars and email groups. You consent that these communications in the BTFA course shall not be used for the purpose of promoting any business. Considering another person may be harmed by your comments, Duxinaroe Ltd Shall not be responsible for your behaviour.


7. Warranties

We will deliver the course materials indicated in the ‘Course Schedule’ presented on the course landing page, under the section ‘Schedule Details’. We make no warranties that the course content is error-free or shall meet your needs. We expect you to consider the appropriateness of this course to your expectations before you decide to purchase it. We don’t warrant that the course will be compatible with the hardware or software you are using. All materials, content and services we deliver exclude any warranties to the extent permissible under applicable laws.


8. Limitation of Liability

Under any circumstances, we will not be liable:

  1. For any damages, including without limitation, any claims, costs, loss of profits, loss of business or profits, punitive damages that you or any third party may suffer as a result of your purchasing, registration, participation and cancellation of the online course, 
  2. For the cases, you find the course does not meet your expectations and requirements
  3. For any content or conduct of any third party referred to or used in the course
  4. if your participation in this course does not help you satisfy your personal expectations including but not limited to obtaining any promotion, new employment, behavioural development or similar outcomes.

By accepting these terms and conditions you agree that, to the extent permitted by law, we don’t warrant any outcome from the course and the directors, partners, affiliates and employees will not be liable for concerns as listed above. In no event shall Duxinaroe Ltd.'s liability for any claims exceed the payment you made for purchasing the course. No claims can be issued more than 7 weeks after the date the purchased course commences.


9. Indemnification

You agree to indemnify and hold harmless Duxinaroe Ltd. Directors, employees, licensees and affiliates from all claims that may arise from your use, the use of a third party using your account or login information, and from any costs that may arise from legal claims.


10. Disclaimer

We provide online courses and services ‘’as is’’, without warranties of any kind., whether expressed or implied. We do not warrant that the online course and the service we provide will meet your requirements.  


11. Intellectual property

We own the intellectual property of the BTFA Believe-Think-Feel-Act model (the Bovis Cycle) and all of the video clips provided in this course. The videos in this course cannot be copied, reproduced, shared, republished, stored or transmitted by any means or any form. Downloadable documents provided in this course can be used by the students who participated in the course, for non-commercial purposes only.


12. Governing Law

These terms constitute the agreement between you and us when you accept these terms before registering for the online course. You agree to submit to the exclusive jurisdiction of the English courts for any disputes. In case any of these terms are found to be invalid by a court, the rest of these terms will remain in force.


13. Miscellaneous

We reserve the right to make revisions, at our sole discretion, on these terms at any time. We will try to inform you about the material changes we make in these terms 7 days before the change will be in effect. We will determine which change constitutes a material change at our sole discretion. You agree to stop participating in the online course and inform us if you don’t agree to the new terms.


14. Contact us

You can contact us at [email protected] if you have any questions before accepting these terms.