Understanding more about the people effected by organisational change is the height of practicality. Despite this, many claim it's 'academic'. We counter that by delivering a highly practical checklist anyone can use in any change environment.
If you're thinking about Lean for the first time, or you've done it for 20 years ... if you've been successful or not - DO NOT do another thing until you've read this! THIS is the missing piece of the global lean puzzle we've all been waiting for!