You cannot make change using PDCA alone. Using PDCA might seem logical and is seductive to us engineers in particular, but it ignores the human factors at play. PDCA must be complemented with an understanding of the Bovis Cycle and the BTFA (Believe-Think-Feel-Act) interplay that is happening as human beings experience change, and logic becomes secondary to their instincts.
BTFA it Believe-Think-Feel-Act is giving us key insight into engaging our colleagues with change management and is now a key part of the Lean Operating Model deployment at GKNAerospace. We will go deeper with it and are now working with Duxinaroe’s new online course, integrating the learning and building on it. It’s fun to do, gives great insight and I truly think David Bovis and Levent Türk have built a masterpiece! Well done Guys!
Mind blowing !
I would not be exaggerating to say that the 5-week on-line course I have since completed has fired my thought patterns ablaze! Both the richness of the content, the presentation style, the depth of knowledge, and the weekly conversations with the cohort and David & Levent was ‘mind-blowing’ (and it’s a course rich in neuroscience!).
One of the top 5 training experiences I've had in the last decade.
The course is definitely something that just keeps giving. There hasn't been a day that's gone by since where I haven't been able to pull something from this course and apply it to helping clients. Couldn't recommend it enough.